Windows Tips

Infopackets Reader Ed C. writes: " Dear Dennis, I look forward to read your newsletter each week. When I insert a disc in my CD ROM drive, it won't start automatic like it once did. In order to get it to work, I have to right click 'My Computer', ... then select 'CD-ROM' to get it to play. I'm running Windows XP. Is there any way around this?" My response: The feature you are referring to is called AutoStart, and can be enabled or disabled using Microsoft's free utility, called PowerToys (or 'TweakUI'). Take a look at this picture here which shows you exactly where the feature is ... (view more)

Infopackets Reader Ken A. writes: " Dear Dennis, Whenever I try to run Scandisk (and Defrag), Scandisk gets 2/3 through the operation and reports an error message which reads: 'Not enough memory to continue. Close all programs to try again.' Even ... with all programs closed down still cannot run Scandisk. I have Windows 98SE (second edition). I hope you can help! PS: Love all newsletters -- they're great! " My response: Microsoft Knowledge Base article # 229154 states that this error may occur if your hard drive's cluster size is less than 8k. To correct this error, you will need to ... (view more)

Infopackets Reader Ed M. writes: " Dear Dennis, I can't seem to run Disk Defrag, ScanDisk, or Norton Disk Doctor on my system because other programs are actively running in the background and keep interrupting the process. How can I find out what is ... running in the background and stop it? I have asked this question numerous times to Microsoft and they don't seem to know the answer. I have tried 'CTRL + ALT + DEL' on my keyboard to bring up the Windows Task Manager, I get a list of programs -- but I do not know which ones are safe to delete? Can you help? " My response: Many users ... (view more)

Infopackets Reader Nancy E. writes: " Dear Dennis, I bought a router to make my computer less vulnerable to hackers, but now cannot receive files from my ICQ contacts. I can send files, but cannot receive. I talked with D-Link tech support and they ... helped me to change a few settings, but to no avail. They said that ICQ had to be changed in order to get this to work. I cannot get any help from ICQ except a 'form' reply from their site which doesn't help at all. I am using ICQ Pro, and the router is a D-Link DI-704P, and am running Windows 2000. As far as I understand it, one of the ' ... (view more)

What would you do if your hard drive crashed and the data it contained was not recoverable? Worse yet -- what would you do if the software you used to backup your drive refused to work unless you paid the company for another license? Yesterday, ... Pippie1969 sent me the following email: " ... [Continuing on with your discussion on PC Security ], I thought I would share with you the following story. A little while back, I purchased 2 identical 120 gigabyte Western Digital (WD) hard drives. In April, one of the drive's crashed (totally), and I was not able to recover *any* of the data on the ... (view more)

Infopackets Reader Dale D. writes: " Dear Dennis, I'm having trouble logging into my user account under Windows XP. It seems that my password is no longer valid and now I can't get in. The only way I can login to the system is to do so under my ... son's account which does not have administrative rights. Also, when I go to Control Panel -> Users (under my son's account), my user account is not listed. Any ideas how I can resolve this? " My response: Depending on the access level applied to your son's account, he may / may not be able to see any other accounts listed on the system. In ... (view more)

Speaking of securing your PC and keeping it protected from Hackers -- Infopackets Reader Riad S. writes: " Dear Dennis, I run Windows XP. I recently ran the Windows Update scan (by clicking Start -> Windows Update) and now it gets stuck at 0% ... activity, then finally aborts with an error message that reads: ' Windows Update Error. Windows Update has encountered an error and cannot display the requested page. Error no.(0x800C0005) '. I tried all suggestions on the error page, but with no result. Can you please help?" My response: According to updateXP.com , the hexadecimal error ... (view more)

Have you ever been in a jam -- and to top it all off, your computer won't boot? Infopackets Reader Donald C. writes: " Dennis, I just read your May 19th article on ' Access old user account files under WinXP? ' where a Reader was unable to access ... his files stored via a hidden system folder. I just wanted to comment by saying that I've come across a great program -- actually, it's a bootable CD ROM image -- that can be used to access files on your hard drive: all within a Windows environment. If you can't find a better way to access files inside of XP, try doing it OUTSIDE of XP! Bart ... (view more)