Windows Tips

Infopackets Reader Ed M. writes: " Dear Dennis, I have a Broadcom 440x10/100 Integrated [Ethernet] Controller built onto my computer's main board. On the task bar (near my clock), I can see a computer icon with a red X on top of it. If I hover my ... mouse over top, it says 'LAN or High Speed Internet' is disconnected. Could you please instruct me on how to connect it? " My response: Actually, this sounds like a similar scenario I recently faced when visiting my friend Frank in Toronto, except he has an extra Network card in his machine that is currently not in use (rather than an extra ... (view more)

Infopackets Reader William A. writes: " Dear Dennis, I just finished reading your recent article entitled, 'Download directly to CD using Windows XP?' ( August 26, 2004 ). I was curious about one thing: can you please tell me if it is possible to ... right click a file and have it 'Send To' my CD Burner? For example, if I right click over top of a document, there is a sub-header which reads 'Send To', with options (such as Internet Explorer, MS Paint, etc).Any help is appreciated! " My response: As long as you meet the following criteria, you can most definitely use the "SendTo ... (view more)

This feature article is a step away from our normal discussions, as I am currently out of town visiting a friend in Toronto, Ontario for the next few days. RE: My encounter with the Backdoor.Agent.B Trojan I arrived at Frank's place in Toronto this ... past Sunday, and was unable to access the Internet until Wednesday. Unfortunately, Frank's computer was host to 35 virus-infected files, 7 Spyware variants, 4 Trojans, and 2 Internet worms (including MyDoom and SoBig) -- and he didn't even know it. I spent much of Monday and Tuesday "undoing" the damage caused by the malware. I have to ... (view more)

Infopackets Reader Kim S. writes: " Dear Dennis, I love your site! It is one of the best I have ever seen to date. My question for you is this: I have Windows XP Home Edition and I would like to be able to save my the programs I download directly to ... CD recordable. The problem is, I don't see an option in the 'Save as' window to save to disc. Can you help? " My response: First, let me say that this is a tricky subject and requires quite a bit of technical knowledge. I will do my best to give you the 'break down' with the least amount of techie-talk; however, I strongly believe that ... (view more)

Infopackets Reader Sherrie R. writes: " Hi Dennis, I am currently using Windows 2000 and Outlook Express. Sometimes when I receive an email, I see a lightly outlined small box with a red X in the center where a picture should appear. The red X also ... appears (but less frequently) with some web sites I visit. Why does this happen? Many of my friends report this has happened to them too, but they don't know why either. I would appreciate any and all help/advice you can give. " My response: There are a number of reasons why a red X may appear on your screen, and is not necessarily a ... (view more)

Infopackets Reader Jim R. writes: " Dear Dennis, I read your article about sending music with e-mail. I had already been through all the HTML setup when I had trouble not getting pictures sent. All the solutions you mentioned I have done, but I ... still can't send music as background with email. Any other solutions? I am at a loss as to where to go next. I am running Windows XP, Internet Explorer 6, and Outlook Express 6. " My response: You are correct, in that that you need to ensure that your mail sending format is set for HTML (rather than plain text), in order to insert (*not* ... (view more)

Is there a simple way to organize Internet Explorer (IE) favorites -- without the need to 'flip' through dialogue menus, or worry of accidentally moving the wrong file? That's the question I asked Infopackets Readers last week after describing the ... method I used for sorting IE bookmarks. Below are some of the responses I received: Leo F. recommended AlphaCuts: " AlphaCuts swiftly displays, in alphabetical listings, your programs on the Start Menu, favorites in Internet Explorer and documents in the My documents folder. It lists the relevant directories and categories and the items they ... (view more)

Infopackets Reader Gary G. writes: " Dear Dennis, I just bought a new computer. I'd like to know of the best product to use in order to copy files from the old computer's hard drive to the new one, then possibly delete the files off the old ... computer. I have looked around but am not sure of what product to buy. Can you help? " My response: If you want to copy some files over to your new system, your best bet is to extract the hard drive out of the old system and attach it to the new system. Although this involves opening up your PC, this is a relatively simple task. Once the drives ... (view more)

Infopackets Reader Ron E. 'fiftylakesfox' writes: " I recently ran Safe Mode (under Windows ME) and after restarting my computer, almost all my Desktop icons showed up with the blue big "E" (as in Internet Explorer). I used the Microsoft 'System ... Restore' feature, but it didn't help at all. I've contacted Microsoft about this problem but haven't received a response in over two days. You or your readers are probably best source to help me get my hijacked icons back. Any suggestions? PS: Thanks very much for providing such an excellent newsletter. " My response: This has ... (view more)

Infopackets Reader Dilsia M. writes: " Dear Dennis, Something happened to my Search companion in Windows XP that allows me to search for files and folders in My Computer. When I try to use the Search function, Windows tells me that a file necessary ... to run the search function cannot be found and that I have to run setup to fix it. Rover the doggie doesn't appear, either. Do you know how I can resolve this issue? " My response: I get asked this question from time to time, so it's worth answering once more. RE: When I try to use the Search function, Windows tells me that a file ... (view more)