Dennis Faas

Infopackets Reader Jim D. writes: " Dear Dennis, I use Windows 98 and Outlook Express to read my email. A buddy of mine thought he was helping me by 'tweaking' my computer system, but now I cannot open any email attachments! What can I do? PS: How ... may I retrieve a file that has been deleted? " My Response: It sounds like your friend "tweaked" your computer by upgrading you to the latest version of Outlook Express -- version 6. By default, Outlook Express 6 will not allow you to open email attachments on the assumption that the email may contain an malicious attachment ( ... (view more)

Infopackets Reader Gaye B. writes: " Dear Dennis, I'm a newbie on the computer, and I have a big problem with popup advertisements. When I first got my PC, I let a friend use it to surf the web (unsupervised). Since that day, my computer has been ... infested with despicable ads appearing on the screen. What can I do to stop this from happening? " My response: The first thing you should do is tell your friend to mind where he surfs because it has caused you and your PC a lot of trouble! The next thing you should do is download some software that can remove / block popup advertisements ... (view more)

Infopackets Reader Amy O. writes: " Dear Dennis, I recently installed Roxio Easy CD Creator (ECD) 5 Platinum on my PC. Ever since then, my CD Autorun feature would not work. I later decided to uninstall ECD5 in order to restore the Autorun feature, ... but my CD ROM still refuses to Autorun a disc whenever I put it in the drive. Do you have any suggestions to get my Autorun to work? " My response: Autorun won't work unless a feature called Auto Insert Notification and/or AutoPlay is turned on. Auto Insert Notification works by periodically polling a CD ROM drive for the purpose of ... (view more)

Continuing our conversation on Steganography from Tuesday's edition of the Gazette, Infopackets Reader Mike D. exclaims how he downloaded a .WAV sound file that also contained a Trojan: " Hi Dennis, As part of a talk I gave some time ago on IPSec ... [the IP Security Protocol Working Group], I wandered into the area of Steganography. The topic was of particular relevance to me because I had only just discovered (thanks to PestPatrol ) that a Star Trek sound file that I downloaded from the Internet contained a Trojan!" Side note: Digital Steganography is the ability to hide a file inside ... (view more)

Die-hard Infopackets Reader Reverand William A. writes: " Dennis, thanks for such a great news / info publication. I do have a question. I use Outlook Express and would like to know if there is a way to send a message to multiple recipients without ... showing all the names in the TO: field once the message has been delivered. There are times we'd like to send a quick note to many people, but don't want each email address published. Any ideas? Thanks for the help. " My response: What you are referring to is called a Blind Carbon Copy, or BCC. The BCC field allows you to send a message ... (view more)

" Dear Dennis, I recently read your article regarding 'PC won't go into hibernation mode with Digital Camera?', dated November 19, 2003. I have somewhat of a related problem. When I click Start -> Standby, my monitor shuts off and the PC appears ... to go into a low power state, but then quickly comes back to life a second later. Any idea why my computer won't remain in Standby mode? " My Response: There could be a number of reasons why the computer won't remain in Standby mode. If Standby mode is enabled, normal PC operation resumes once an interrupt (such as a key press or mouse ... (view more)

I received a fascinating question the other day from Infopackets Reader John B. He writes: " Dear Dennis, I just read about a new privacy program which is able to hides files inside jpeg image files. My question is: If I downloaded a jpeg file from ... the Internet, can it have a virus hidden inside? The reason why I ask is because I found a jpeg image file in my temporary Internet file folder. When I tried to open it, I was told that the file .exe could not be located. I immediately deleted the jpeg and am worried that my PC is now infected. What do you think? " My response: What you ... (view more)

Since yesterday's article on Tracing the Origins of an Email Abuser through IP addresses, I have received two interesting comments from Readers. The first message comes a user named 'Luvaas', who writes: " Dear Dennis, I suspect that someone has ... accessed my online cell phone account and has snooped around my phone records. I have a pretty good idea who did it, but the phone company tells me that they have no way they can trace this individual. Any ideas? " Side note: IP address stands for Internet Protocol. All computers connected to the Internet have a unique IP address, which is ... (view more)

Two weeks ago, I wrote an article based on the dangers associated with file sharing software (such as Kazaa). In a nutshell, the article explains how file sharing programs compromise computer security and open a gateway to viruses, Remote Access ... Trojans (RATs), and hacker s. At the end of the article, I provided a link to PestScan, which is free program people can use to scan their computers for malicious software -- all through a web browser interface and without having to download or install anything. I suppose it must have completely slipped my mind when I wrote the article, but, I forgot ... (view more)