Articles

Fri
04
Apr
John Lister's picture

MS Fixes Update Bug That Caused Printer Issues

Microsoft has released updates to fix a frustrating problem where certain printers connected via USB started printing random text after Windows updates were installed earlier this year. If your printer began acting strangely, spewing nonsense, you ... can now install an optional update to resolve the issue. The problem emerged following Windows updates released starting in late January 2025. Users reported that their printers, particularly certain types connected by USB cables, would unexpectedly start printing streams of random text and data, sometimes including network commands or unusual ... (view more)

Wed
02
Apr
John Lister's picture

Court Case Spurs Meta to Weigh Paid Facebook Option

Meta, the company behind Facebook and Instagram, has settled a significant legal challenge in the United Kingdom regarding its ad tracking practices. It's also considering expanding a paid subscription option to use Facebook and Instagram without ... advertisements. The company agreed to stop using the personal data of a specific UK user, Tanya O'Carroll, for targeted advertising after she invoked her "right to object" under UK data protection law. (Source: techcrunch.com ) The legal case involved Ms. O'Carroll, a "tech accountability advisor" who formerly worked for ... (view more)

Fri
28
Mar
Dennis Faas's picture

How to Trace, Report Spoofed/Phishing Emails (With Example)

Infopackets Reader 'Oadby' writes: " Dear Dennis, I recently received a spoofed phishing email from my own email address. But Outlook won't let me report it as it thinks it's from me! Is there a way to report them? I know it's probably useless but I ... try to do my bit. Also, why don't email programs and services provide a simple way to see where an email has originally come from in order to prevent spoofing? " My response: Thanks for your message - I'll explain how to report a spoofed or phishing email below - but first, let's understand what some of the terminology means for those who might ... (view more)

Thu
27
Mar
Dennis Faas's picture

Sextorted After Trip to Thailand? What to Do

Infopackets Reader Tyler M. writes: " Dear Dennis, I just came across your article on Facebook Dating sextortion article - thanks for that. I have a somewhat different issue, though similar. While on vacation in Thailand, I met a beautiful local ... woman at a bar in Bangkok. She offered to be my personal guide (plus benefits!) and promised to show me around for the duration of my visit. I was skeptical at first, but knew that this type of ' transactional relationship ' was common in Thailand. After a few drinks I gave in - we exchanged numbers and added each other on Instagram. Everything seemed ... (view more)

Thu
27
Mar
John Lister's picture

23andMe Files for Bankruptcy: What Happens to Your DNA?

Genetic testing company 23andMe has filed for bankruptcy protection, leaving millions of customers questioning the fate of their sensitive DNA data. The firm, once valued at almost $6 billion, faces lawsuits and regulatory scrutiny over privacy ... breaches as experts warn users to secure their genetic information. (Source: reuters.com ) From Boom to Bust: The 23andMe Bankruptcy 23andMe filed for Chapter 11 bankruptcy on March 23, a legal process that lets companies restructure debts while attempting to stay operational and potentially find a buyer. CEO and co-founder Anne Wojcicki is stepping ... (view more)

Wed
26
Mar
John Lister's picture

Gmail Hacked? You Now Have 7 Days to Get it Back

Google has confirmed users who are completely locked out of their Gmail accounts after an attack can still recover their access. However, they have just seven days to act after the breach. The issue involves cases when an attacker not only gains ... access to an account, but then changes security and recovery settings. These can include an alternative email address or a phone number. In both cases the idea is that if a user knows their account is breached, they can issue a password reset request. They will then be able to choose a new password and regain access. This will at the least limit the ... (view more)

Mon
24
Mar
Dennis Faas's picture

FB Dating Turns to Crypto-Sextortion: Here's What to Do

Infopackets Reader Jenna M. writes: "Dear Dennis, Thanks for your article on Being Harassed on Instagram - it was a very informative read. I have a much more complicated issue: I separated from my husband last year and recently decided to give ... Facebook Dating a try. A few days in, I matched with a man who said he was an architect from a nearby city. He was attractive, polite, and claimed his wife had cheated on him. He told me he was originally from Germany and his daughter lives there. His profile said he lives in Minnesota - but his phone number has a New York area code. Not long after ... (view more)

Mon
24
Mar
John Lister's picture

Alexa Recordings Will Go to Amazon: What it Means

Alexa devices will send all recordings of user voice commands to Amazon from March 28, 2025. The company is removing (and overriding) a user setting that stopped this happening. The change affects devices such as the voice controlled Amazon Echo. ... Until now, these devices had the capacity to recognize and understand what a user was saying using only local processing. That allowed the devices to have an optional setting to stop the recordings being sent outside of their home. Amazon says the change is a byproduct of what it's calling an improvement. Alexa is being replaced by Alexa+, a system ... (view more)

Fri
21
Mar
Dennis Faas's picture

Being Harassed on Instagram? Here's How to Stop It - Fast

Infopackets Reader Sarah B. writes: " Dear Dennis, Please help - I'm being harassed on Instagram . A few months ago, I met a guy on Instagram claiming to be stationed overseas in the US Military. He moves from base to base, which makes it difficult ... for him to stay in touch with people. Initially, he was sweet, charming, and always had a good excuse for why we couldn't video chat - so we exchange some photos instead. At first, he just wanted someone to talk to, but not long after, he hinted that he was struggling financially. He needed money for things like Internet access, food, and other ' ... (view more)

Fri
21
Mar
John Lister's picture

iPhone Voice Transcriptions Goes Horribly Wrong

A Scottish grandmother received an obscene and insulting message thanks to a complete fail by Apple's voice transcription. It completely misunderstood a voicemail left by a local car dealership. The call was made to Louise Littlejohn by a worker at ... the garage who intended to invite her to a promotional event for a new car. The call went to voicemail so he left a message. Apple then "transcribed" the call with an AI-powered system and delivered a text message, something that's meant to save users time rather than have to listen to the message. According to the BBC, which listened to the audio ... (view more)

Thu
20
Mar
Dennis Faas's picture

Being Harassed Online? Here's How to Make It Stop

Infopackets Reader Mark R. writes: " Dear Dennis, I just came across your article on How to Stop Cyber Harassment and I'm reaching out because my teenage son is brutally being harassed online . He recently met a girl in a chat group on Reddit; she ... seemed nice at first, and claims to live nearby. They chatted for a few days, then things got more 'personal': she convinced him to move to Snapchat, where they exchanged some private messages and pictures. After that, the tone shifted instantly and now she's demanding money. She's taken screenshots of all of his Instagram followers and says ... (view more)

Wed
19
Mar
John Lister's picture

Internet Shutdowns Continue To Rise

Intentional Internet shutdowns by governments reached new heights in 2024, according to a digital rights campaign group. Access Now recorded 296 shutdowns across 54 countries. The figures don't include shutdowns caused by natural disasters, ... technical errors, or other unintentional reasons. Instead, they specifically account for cases where a government or related authority deliberately blocked access. The statistics are likely most reliable as a measure of year-on-year change, showing a rise from 283 shutdowns in the previous year. More notably, the number of countries experiencing shutdowns ... (view more)

Mon
17
Mar
John Lister's picture

Smartwatch Sales Suffer Surprise Slump

Smartwatch sales have reportedly declined for the first time, signaling potential challenges ahead for the wearable tech industry. Experts attribute this downturn primarily to slowing innovation and recent legal setbacks faced by Apple, a major ... market leader. According to Counterpoint Research, smartwatch shipments dropped 7 percent in 2024 compared to the previous year, with Apple's shipments notably falling by 19 percent. Given Apple's commanding market share - approximately one-quarter of all global smartwatch sales - this decline significantly impacts the market. (Source: ... (view more)

Fri
14
Mar
John Lister's picture

Google AI Can Now Detect Phone Scams in Real Time

Google Pixel phones can now detect potential scams in text messages and voice calls in real time. The company says the technology runs locally on phones, meaning it shouldn't compromise privacy. After a beta testing program, Google is rolling out ... Scam Detection for messages to any handset running Google Messages . This app is available for download on the Google Play Store and can replace the default messaging app on most Android phones. Users who install it gain access to Google’s latest messaging features, including spam protection, end-to-end encryption, and AI-powered scam detection. ... href="/news/11523/google-ai-can-now-detect-phone-scams-real-time" class="more-link">view more)

Thu
13
Mar
Dennis Faas's picture

How to Stop Cyber Harassment and Online Blackmail - Fast

Infopackets Reader Sam J. writes: "Dear Dennis, My teenage son got caught up in an online sextortion scam. He thought he was talking to a girl his age on Instagram, but it turned out to be a scammer who tricked him into sharing private photos. He ... already sent the blackmailers $500 in Steam cards. Now, they're threatening to send those images to his friends and family unless we pay more. He's terrified, ashamed, and deeply depressed. As a father, I feel completely helpless. How can I stop cyber harassment and online blackmail in order to protect my son? Please help!" My response: If you or ... (view more)

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