windows 10

Thu
12
Sep
John Lister's picture

Win10 Update Breaks Start Menu, Causes Orange Screen

It's becoming something of a pattern that Microsoft issues a Windows 10 Update that causes a problem , then issues a follow-up that fixes it, but then introduces new problems. And it's happened again. Just last week Microsoft issued an update ( ... KB4512941 ) that fixed problems in the Windows 10 May 2019 Update (version 1903), but introduced new bugs with some users finding the Windows search tool didn't work at all, or their processors were under constant strain. Microsoft has since release a new bug fix (KB4515384) for the previous bug fix, but users are reporting new problems. At the time of ... (view more)

Fri
06
Sep
John Lister's picture

Win10 Search, High CPU Lag Plague Latest Update

The latest Windows 10 update ( KB4512941 ) has produced two different problems. Some users report the search function is no longer working, while others have found their processors under immense strain. The problems stem from an update which itself ... fixed several problems with a major Windows 10 Update release in May, also known as Windows 10 version 1903. Note that users who do not have Windows 10 version 1903 won't have KB4512941 installed. You can find out which version of Windows 10 you have by clicking Start, then type in "winver" (no quotes) and hit enter. It will say the ... (view more)

Thu
11
Jul
John Lister's picture

New Super Stealth Astaroth Malware Records Keystrokes

Microsoft has warned users about a complicated but cunning malware attack that might not be caught by all security tools. The "Astaroth" malware doesn't actually exist as a file in its own right. The main risk to users from Astaroth is that it ... includes a keylogger. This means it can access everything victims type, including passwords and other sensitive data. That's one of the reasons sites such as online banks often ask users to type specific characters (such as third and eighth) rather than an entire password. Malware Hides Within Windows What makes Astaroth so hard to detect is ... (view more)

Fri
28
Jun
Dennis Faas's picture

Explained: Can I Remove Java Updates? Is it Safe? How?

Infopackets Reader Gloria D. writes: " Dear Dennis, The other day I went to uninstall a program on my Windows 10 PC using Control Panel -> Programs and Features, and noticed there were about 20 or more Java updates installed on my system. I ... regularly receive messages from the Windows 10 Action Center that there is a new Java update available and that I need to download it due to security updates, which I always do. Therefore, I have four questions: is it safe to remove old Java updates? If so, which Java updates can I uninstall? Can I remove older Java versions? Is the latest Java ... (view more)

Fri
21
Jun
Dennis Faas's picture

How to Fix: Disable All Windows 10 Notifications (or a few)

Infopackets Reader Debra P. writes: " Dear Dennis, Lately I have been inundated with Windows 10 popup notifications that come from websites I've visited previously. I also receive a lot of email alerts. The popups are coming from bottom right corner ... of my screen and I have no idea how to stop it. Can you please tell me how to disable all Windows 10 notifications ? " My response: I asked Debra if she would like me to connect with her using my remote desktop support service in order to have a closer look, and she agreed. Below I will discuss my findings. How to Fix: Disable All Windows 10 ... (view more)

Tue
18
Jun
John Lister's picture

Windows 10 Update Causes 'Black Screen of Death'

Microsoft has warned the latest Windows 10 update could produce a completely black screen for some users. It's easily fixable and shouldn't be a permanent problem. Microsoft hasn't given any details of why the problem occurs, or if it affects people ... with a particular piece of hardware or software in place. It's only saying that a "small number of devices" appear to be affected. The problem is listed as being with Windows 10 version 1809 and 1803. Those are the two major updated versions of Windows 10 which were released last year. Version 1803 was released in April, 2018, while 1809 was ... (view more)

Fri
31
May
Dennis Faas's picture

How to Fix: Can't Move Folder, Same Location (Windows 10)

Infopackets Reader Tina J. writes: " Dear Dennis, I recently did a clean install of Windows 10 May 2019 Update (version 1903) on my main PC. My C drive is an SSD and only has 120GB of available space. As such, I have modified my the location of my ... Documents, Pictures, Music, and Video so that it points to the D drive which has 2TB of available space. In the past this hasn't been an issue, but since the Windows 10 May 2019 update, I cannot redirect my Pictures or Documents folder to the D drive - though both the Music and Videos folders had no problems changing locations. When I try to move ... (view more)

Thu
30
May
John Lister's picture

Microsoft May Move Beyond Windows

Microsoft says it is working on a "modern operating system" for the computers of the future. It avoided using the term "Windows" and the features and characteristics it describes share a lot with Google's Chrome operating system. The details came in ... a talk by Microsoft executives at Computex, a conference in Taipei. They demonstrated some of the latest laptops that run Windows, but then discussed how future PCs will have continually evolving requirements. The company's write-up of the talk says Microsoft is investing in "modern OS" experiences and uses that term eight times in a single ... (view more)

Wed
29
May
John Lister's picture

Windows 10 May 2019 Update Brings Triple Trouble

The latest Windows 10 update, which is rolling out now, has thrown up at least three highly reported problems for users. The most significant is that some computers are losing WiFi access. The Windows 10 May 2019 update affects some computers which ... have a Qualcomm WiFi adaptor and don't yet have the latest driver for it. A driver is a small piece of software that helps a hardware device or component interact with an operating system. Some users in this situation have suffered what Microsoft is calling an "intermittent loss of WiFi connectivity." It's responded by blocking the update from ... (view more)

Mon
27
May
Dennis Faas's picture

How to Fix: Firefox Links Suddenly Open in New Window, Profile

Infopackets Reader Sammy G. writes: " Dear Dennis, I have a very strange problem. A few days ago my system upgraded to Firefox 67 . Now every time I click on an external link, a new Firefox window opens up instead of the link opening up in my ... existing Firefox window . Also, the new Firefox window doesn't have any of my addons enabled, which is strange. Before Firefox upgraded, all links opened up in my existing Firefox window. I have tried fixing the problem by setting Firefox as my default browser. I have also tried resetting my Windows 10 Default Programs browser to Edge, then back to ... (view more)

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