schlachter

A lawyer is suing Microsoft for $1.75 million after being locked out of his email account. David M Schlachter says a bug meant he couldn't verify his identity, making the account useless. According to Schlachter, the problem was with his paid Office ... 365 account. After using it for six years, he was locked out in May by a two-step verification check. The check would send a verification code to his phone, either via a text message or an automated voice call. However, when Schlachter tried to choose one of these options and initiate the check, he'd simply see a message reading "Sorry, we're ... (view more)