process explorer

Infopackets Shelly R. writes: " Dear Dennis, Every once in a while, when I try and delete a folder on my network share, Windows tells me that 'This action can't be completed because the folder or file in it is open in another program'. I click the ... 'Try again' button multiple times but that rarely ever works. Can you please tell me why this keeps happening and what I can do to delete the file / folder? " My response: The reason why you receive the 'File in use' error (or 'Folder in use' error) is exactly that - the file or folder is in use by some other program, however, Windows isn't saying ... (view more)

How to Fix: Svchost.exe High CPU Usage Infopackets Reader Ben J. writes: " Dear Dennis, I just reinstalled Windows 7 on my machine, and from the get-go the machine is very slow to use. I ran Windows Task Manager to see what is going on, and the ... svchost.exe process is consuming 50% of my CPU. I have disabled the sleep mode on my computer and let svchost run for a few days, but nothing has come of it - it's still causing high CPU usage. I should also mention that I have not yet received any Windows Updates on my computer for the last week. What is causing the svchost process to run at high CPU ... (view more)

Infopackets Reader Jason B. writes: " Dear Dennis, Thanks for all your excellent articles! Somehow my PC got infected with the Trojan: Trojan.Agent.Gen - it was detected by Malwarebytes Antimalware after I ran a scan. Malwarebytes said it needed to ... reboot to clean the infection; I did that, but after another scan, the Trojan is still on my system - I can't remove it! The filename and path of the Trojan is located at %userprofile%\AppData\Roaming\windows.vbs. I have also tried removing Trojan.Agent.Gen using Microsoft Security Essentials and ADWCleaner, but neither program will remove it and ... (view more)