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Infopackets Reader John R. writes: " Dear Dennis, I have a question regarding how to make a custom built external 2.5 inch USB hard drive (similar to the Western Digital My Passport drive). First, can you tell me: do external USB hard drives operate ... similar to 3.5 inch hard drives found in PCs? Also, are 2.5 inch hard drives just as reliable as the 3.5 inch desktop PC hard drives? Lastly, do you have any recommendations for external 2.5 inch hard drive enclosures? " My Response: For what it's worth, the Western Digital MyPasport hard drive is a solid unit (I own the 2TB model ), but it tends ... (view more)

Infopackets Reader 'Lagrangestacy' writes: " Dear Dennis, How can I recover a video from today that was deleted from my phone? " My response: You didn't mention which phone you have, so I will provide general information on file recovery for mobile ... phones using a PC. First and foremost: mobile phones use either micro SD memory card to store data, or internal phone memory, or both. Depending on where the deleted video is stored, you can try to use your Windows PC to recover the files. You can either: a) Take out your micro SD card in your mobile phone and attach it to the ... (view more)