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Infopackets Reader Jake J. writes: " Dear Dennis, I recently upgraded my PC to Windows 10 with the October 2018 update (version 1809, build 17763). Everything seems to be working fine, however the other day I needed remote support help from a friend ... of mine using TeamViewer. To get connected to my machine, he instructed that I go to the TeamViewer website and download the TeamViewer program, then run it. He then requested my ID and Password in order to connect to my machine, but I could not find where to obtain this information despite him sending me step-by-step instructions with screenshots ... (view more)

A security researcher has found a way to crash the Firefox browser and even Windows itself. Sabri Haddouche has demonstrated the technique to highlight the risk that it could be misused. The bug is shown off at Haddouche's site Browser Reaper, which ... he created to chart his interest in denial of service attacks. Normally such attacks involve flooding a website with bogus visits until it is overloaded and becomes unavailable to ordinary users. However, Haddouche has been exploring the technique from the other perspective: forcing a browser to deal with so much traffic that it crashes. Epic Name ... (view more)

Scammers have found a new trick that "locks up" a user's browser in an attempt to panic them into paying a bogus fee. Fortunately there's a simple way to get around the problem. The technique is the latest variant on a well-established scam in which ... compromised websites show bogus error messages claiming the computer has been infected with a virus. The user is encouraged to call a "tech support hotline," (usually in India) then tricked into making a credit card payment to the scammers to supposedly fix the problem. In some cases, scammers demand remote access to the computer and ... (view more)

The latest major update to Windows 10 starts rolling out to the general public this week. Some of the most useful changes will be behind the scenes, but there will be the first hints in a longer-term program to revamp the way the system looks on ... screen. The "Fall Creators Update" is the latest of the twice-yearly major Windows 10 updates that add new features. That's in contrast to the more frequent updates that fix performance and security problems. As usual, it's been available to people in Microsoft's testing programs before this roll out. Windows 10 Fall Creators Update will be a ... (view more)

Microsoft has promised it won't download new Windows software to users without permission again. The promise staves off legal action in Germany, though is somewhat outdated with the changes to the way Windows is developed. The legal case followed ... the discovery in 2015 that Microsoft had automatically downloaded Windows 10 installation files to users regardless of whether they had shown any interest in upgrading to the new system. The idea was to make it quicker for people get up and running if they did upgrade, as well as spreading out the load of Windows download servers to avoid the ... (view more)

Microsoft has issued three updates to fix flaws in older, unsupported versions of Windows. It's an unusual move that follows the discovery that both the National Security Agency (NSA) and outside hackers are exploiting the flaws , similar to the one ... that allowed the WannaCry Ransomware worm to spread just a few weeks ago. The updates cover both Windows and Windows Server editions going right back to XP . They'll be issued through the usual automated updates, which means people on Windows 8.1 and later shouldn't need to do anything. Those on earlier systems may need to manually ... (view more)

Just days after the deadline for free upgrades to Windows 10 passed (July 29, 2016), the first Windows 10 loophole has emerged. Reports suggest that users with disabilities can still claim the free Windows 10 upgrade, but proving eligibility appears ... to be nothing more than an honor check. For most users, the deadline for the free Windows 10 upgrade offer has passed and attempting to download and install Windows 10 from Microsoft's website now brings up only an option to buy the system, which costs $120 for the standard Home edition. However, Microsoft also has a separate page for people ... (view more)

Microsoft has reclassified Windows 10 as a "recommended update" for Windows 7 and 8.1. That means it will automatically download and attempt to install for many, and likely even most, users. It will be possible to stop the installation or to undo it ... without any major hassles (with some restrictions). That said, the download could be a problem for people on restrictive broadband plans. Late last year Microsoft classified Windows 10 as an optional update . That meant users could manually choose to download and install it through the Windows Update system that's normally used for ... (view more)

Infopackets Reader Jeff P. writes: " Dear Dennis, I have the 'get windows 10' app on my PC, however, when try and install Windows 10, I get multiple error codes and it won't upgrade my system to Windows 10. Is it possible for me to reformat my hard ... drive, then reinstall Windows 7 (clean), download all my windows updates, then use the Windows 10 media creation tool and install Windows 10 from that? My major concern is that I will lose my reservation for Windows 10 after I format my hard drive. Can I reserve my Windows 10 upgrade again later, especially after I format my hard drive? " My ... (view more)