data

Infopackets Reader Sam G. writes: " Dear Dennis, I work from home and also own an Android smartphone, which I use to communicate (via text messages) with friends and family. Because I am home all the time, I use WiFi on my phone instead of data. ... Therefore, I purchased a very cheap 'pay as you go' data plan for when I'm away from the office. The problem is that my data is being eaten away by apps on my phone whenever I'm on the go. I have tried disabling 'background data' on my Android phone to limit which apps can use data, but this is incredibly time consuming because each data permission is ... (view more)

Consumer groups say YouTube is breaking the law by collecting data about pre-teens without parental permission. They've asked the Federal Trade Commission (FTC) to investigate. The alleged breach is of the Childrens Online Privacy Protection Act ... (COPPA), a federal law that significantly restricts the way sites can handle data about users aged under 13. That's why many major websites that have user accounts officially ban pre-teens from signing up with their services. That's not quite the case with YouTube. Users do have to be 13 or older to get a Google account, which is necessary for some ... (view more)

A murder suspect's alibi has been thrown into doubt by data on the victim's Apple Watch. The smartwatch appears to show the victim died much earlier than the suspect claims. Caroline Nilsson is accused of killing her mother-in-law Myrna Nilsson in ... 2016. Police were called to the house just after 10 pm when a neighbor saw Caroline come out of the house wearing a gag. Myrna was found dead inside the home. In her defense, Caroline claims that her mother-in-law was followed home by a group of men in a utility vehicle and argued with them outside for 20 minutes. Caroline claims she was in her ... (view more)

Facebook users have been shocked to discover it stores the phone numbers of people who've never signed up to the site, along with the SMS and voice call histories of some users. But Facebook insists that users have explicitly given permission for ... such data storage. The site's data storage and sharing policies came back under the spotlight with the recent Cambridge Analytica scandal, when a journalist revealed that information gathered about users and their friends for a psychological study was shared without permission for use in political ad targeting. Since then, many users have been taking ... (view more)

Infopackets Reader 'Cindy' writes: " Dear Dennis, I have Windows 8.1 on my laptop which has been very, very slow. I decided to upgrade to Windows 10 hoping this would fix my problems, however I keep getting a message that ' The installation failed ... in the First_Boot phase with an error during Sysprep Operation ' (pic). I have been researching this problem for 2 days using Google, and have yet to find a fix that makes sense! Absolutely nothing I do seems to work! Can you PLEASE help? " Update 20200116 : I'm getting a lot of emails from folks asking for help on this. If you want this problem ... (view more)

Infopackets Reader Marjie H. writes: " Dear Dennis, I just received an email offer from Norton Security asking if I would like to enroll in the Norton Identity Protection. In order to do so, the form says I need to provide my social insurance ... number. The protection being offered is free, so long as I renew my Norton Antivirus subscription. From what I understand, this service includes protection against personal credit, credit cards, bank, social insurance number (SSI), etc. My question is - with all this information they are asking for, what is the possibility they could be hacked and all my ... (view more)

Infopackets Reader 'Mbi Ent' writes: " Dear Dennis, After upgrading from Windows 8.1 to Windows 10 on the C drive, I still have a partition which is viewable under 'This PC' and is labeled as the 'Recovery' partition (also known as 'the D drive'). ... As far as I understand, the D Drive contains the vendor's recovery data for my Windows 8.1 which was originally installed on my system. What I would like to know is if the recovery partition has also been upgraded to Windows 10, or if it still contains Windows 8.1 recovery data? If it is the latter, could I just delete the recovery drive? " My ... (view more)

The recently debuted 'Facebook Protect' feature has sparked controversy. Facebook says it's a tool to protect user privacy, but critics suggest it is nothing more than a tracking tool designed to collect user activity. The tool appears in the ... iPhone/iPad app for Facebook. Although the menu option is listed as 'Protect', it's actually a virtual private network (VPN) tool called "Onavo." A VPN works by creating the virtual equivalent of a private "tunnel" on the Internet. The tunnel then allows data to flow back and forth between a user's computer and the website or service they are ... (view more)

Several Google devices such as the Google Home and Chromecast appear to be causing temporary WiFi outages on home routers. Google says it's working on the problem, but some critics believe it's a design flaw rather than a bug. Originally it appeared ... the problem was specifically restricted to one gadget, the Google Home Max, and affected only "Archer" brand routers. However, later reports have identified the problem in other models of the Google Home smart speaker, along with the Chromecast range that 'casts' Internet audio and video to a television set. WiFi Dropping Out Reports ... (view more)

More than 400 leading websites could be compromising user security by collecting everything the user types - whether or not the user is aware. A Princeton University study also found the collected information was not always adequately protected and ... anonymized. The problem highlighted by the study was the use of third-party tools that website owners can use to find out more about how people navigate their site. These tools often track precisely where the user moves a mouse cursor along with information they type in, even if they then delete it. In principle these "session replay" tools can be ... (view more)