consumers

The Federal Trade Commission (FTC) has filed an antitrust lawsuit accusing Amazon of "illegally maintaining monopoly power." Critics argue the lawsuit is too vague, while redacted sections make it hard to assess in full. The FTC has filed the ... complaint alongside 17 state attorneys. It says Amazon "violates the law not because it is big, but because it engages in a course of exclusionary conduct that prevents current competitors from growing and new competitors from emerging." It also alleges that Amazon acts illegally to "wield monopoly power to inflate prices, degrade quality, and stifle ... (view more)

A seven-year-old case into Apple app pricing is heading to the Supreme Court. It's a technical case that centers on the percentage Apple takes from every iPhone or iPad app sale. The case isn't about the royalty itself, which is 30 percent of every ... sale through the iTunes store. Various legal and technical measures mean that's the only way developers can distribute iOS apps, so there's no way around paying the royalty. Instead, the legal question is whether or not consumers have the right to take legal action against Apple over the system. Such lawsuits, of which several have been proposed, ... (view more)

A consumer group is demanding compensation for users who've spent time and money fixing computer problems caused by Windows 10. It also wants updates and tech support to be improved. The call comes from "Which?", an independent organization in the ... United Kingdom that's similar to the US Consumer Reports group. It's brought up Windows 10 in the past: two years ago it revealed that more than 1,000 of its members had complained about the system. Now Which? says it's continuing to receive complaints and carried out a survey of members. It questioned more than 1,100 members who use ... (view more)

Dell President Renee James says Windows 10's impact on the struggling PC market will be huge, with the release of Microsoft's next operating system (OS) leading to an estimated 600 million PC upgrades. James, who recently spoke at the Credit Suisse ... Technology Conference in Scottsdale, Arizona, says there are hundreds of millions of PCs out there that are four years old or older. James says that many of the owners of these aging PCs have been putting off an upgrade because they simply weren't wowed by Microsoft's last operating system, Windows 8. Microsoft Being " ... (view more)

A new report suggests that when it comes to Windows 8, consumers continue to be very hesitant about upgrading to Microsoft's latest operating system - even two years after its release. That has led some experts to suggest that there's no hope left ... for Windows 8, leaving Windows 9 to carry the slack (reportedly due in the spring of 2015). Windows 8 was released amid some controversy in the summer and fall of 2012. Perhaps the most debatable part of the operating system was its tile-based Metro user interface (now called "Modern"), which embraces touchscreen technology. It was part of ... (view more)

Microsoft has announced that it plans to release its first major update for Windows 8.1 this spring, and it's called "Update 1". The biggest improvement, according to the firm, is that Windows 8.1 will become easier to use with a mouse and keyboard. ... Microsoft's first significant update to Windows 8 was Windows 8.1, which was released last fall. Windows 8.1 Update 1 expands upon that, and has been rumored for a spring 2014 release for some time. To date, however, Microsoft has said very little about what's included in the package. Windows 8.1 Update 1: Easier for Mouse, ... (view more)