connect

A proposed US law would ban states and local governments from offering broadband services. Supporters of the bill say "municipal broadband" crowds out commercial providers, while critics say such services only exist to fill the gap left by the ... commercial market. If passed, the bill would become law as the CONNECT (Communities Overregulating Networks Need Economic Competition Today) Act. It would ban any state or political subdivision (such as a city) from starting to provide "retail or wholesale broadband Internet access service." (Source: house.gov ) This would apply whether it was provided ... (view more)

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Infopackets Reader Sal S. writes: " Dear Dennis, My company runs a network of computers. Some of the computers run Windows 10 with 64 GB of RAM and VMWare Workstation (which run virtual machines). I use Windows Remote Desktop (RDP) to manage these ... 'Windows 10 Servers' remotely. Recently I had to install Oracle VirtualBox on the main Windows 10 server, and now I cannot connect to it using RDP - I have to use TightVNC instead. When I try and connect using remote desktop (RDP), I get an error message: ' Your computer could not connect to another console session on the remote computer because you ... (view more)

Infopackets Reader Rachel P. writes: " Dear Dennis, As per your recommendation, I have installed Malwarebytes Antimalware Free on my system and I do a full system scan every 30 days or so. Today I tried to launch Malwarebytes Antimalware Free ... ("MBAM") and it gives me an error, stating that it is 'Unable to start' and 'Unable to connect to service' , with an option to click 'OK' and nothing else. I don't know how to fix this. Can you please help? " My response: I have run across this issue a few times with my clients, but resolving it is not always the same. I asked Rachel if she would like me ... (view more)

Infopackets Reader Sam R. writes: " Dear Dennis, The other day I wanted to connect to my wife's PC using Remote Desktop, but the Remote Desktop settings are missing. I've right clicked 'This PC', then selected Properties, then clicked on the 'Remote ... Desktop' link, but all I see is an option for 'Remote assistance' - there is no option for 'Remote Desktop' as there is on my machine. She is running Windows 10 Home. What gives? " My response: Unfortunately, there is no way to manage the Remote Desktop service using Windows Home versions; you need the "Pro" version of Windows to be able to use ... (view more)

Infopackets Reader Paul Y. writes: " Dear Dennis, I have Windows 8.1 and I can no longer use Internet Explorer or Chrome web browser -- only Firefox works! Every time I go to use Internet Explorer or Chrome, a blank page appears (as if it's trying ... to connect to something), and then eventually I get an error message stating that it can't connect to the Proxy Server. I have no idea why the Proxy Server setting was enabled, or how to disable it. I tried to disable it in Internet Explorer via Internet Options (LAN Settings), but the selections are pre-set / ghosted out, and I'm unable to change ... (view more)