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Security experts say they're upset with Microsoft after the Redmond, Washington-based firm recently took actions to disable botnets associated with the 'Citadel' malware. The problem: Microsoft also disrupted important research being carried out by ... security experts. Citadel is a form of keylogging malware used by hackers to steal login information and passwords, thereby giving cybercriminals access to banking accounts and other web services. It's estimated that more than one thousand botnets were using the Citadel malware to carry out cybercriminals' attacks. At the time Microsoft acted on ... (view more)